Document Management (DM) is an important part of the Enterprise Content Management field. Although the two are to some extent analagous, Infocycle prefer to view DM as a subset of the ECM equation. Document management is generally taken to include key facilities such as Digital Asset Management, Document imaging, Workflow systems and Records Management systems. Frequently these are incorporated into one Electronic Document and Records Management System (EDRMS) which caters for both the document management and records management services, since these are closely related.

ECM and EDRMS systems frequently overlap or have many linkages and defining how these should operate is typically a key goal during an Infocycle ECM / DM  / EDRMS consultancy. We want to define precisely what rules should be applied to the "lifecycle" of a piece of content, a document or a record, as it moves through the system, is edited, subject to workflow, stored and published.

Understanding the complexity of scenarios in this area can be very challenging and we bring forward consultants with the skills and experience to meet the challenge and to communicate well with clients and understand and listen to the various parties concerned.

All enterprise document management solutions ultimately involve team working and staff commitment to new or adapted processes; Infocycle can help with training, support and programme management to ensure a good rollout of new EDRMS software or tasks.